SHIPPING, RETURNS & EXCHANGES

SHIPPING

Shipping will be calculated at checkout and varies depending on location.   

Whilst we endeavour to have all stock on hand, some items may come direct from our overseas warehouse and other suppliers. As such, you may receive your items anywhere from 6 days up to a month to receive due to this and may come separately. 

All orders (domestic and international) may experience the occasional delay due to customs clearance or postal service processes — these unfortunately are out of our control. 

RETURNS  Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it (unused).

It must also be in the original packaging. Items may be tried on, but not used. To receive a size exchange, please email us with your order number and what size you would like to exchange for. We will then advise you on what to do next.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error. *

Any item that is returned more than 30 days after delivery Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within five business days.

The buyer is responsible for all shipping costs related to shipping goods back to us. 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank.

There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. To receive a sizing exchange if you have the wrong size, the item needs to of been tried on only. We will not exchange worn clothing.

If you need to exchange it for the same item, please contact us to arrange this.

Shipping costs are non-refundable. We are not responsible for items that go missing in the post as this is outside of our control.